Please find details of our delivery and returns processes below. If you need any further assistance, you can contact our customer services team.

Standard delivery

• £3.95 for orders under £20.00
• Orders over £20.00 free of charge

All orders placed before 3pm Monday to Thursday and Friday before 12 noon are dispatched on the same day via Royal Mail. Delivery usually takes 3-4 working days but unfortunately can take a little longer in some circumstances

Please note: our delivery service is not available over the weekend, any orders received after 12 noon on a Friday will be processed on the following Monday. Bank Holiday orders are processed on the next working day.

Returning items

Please return any unwanted items for a refund, which will be issued as soon as we receive the returned item.

Return address: 

Bramwell international
Hincaster Hall
Hincaster
Milnthorpe
Cumbria
LA7 7ND

If you require any further information about our delivery or returns service, please contact our customer service team:

• Email – [email protected]
• Phone – 015395 60214

Not ordered from us?

Unfortunately, we are not able to offer refunds or exchanges on orders that were not placed through meindl.co.uk. 
Each retailer has their own returns policy which may vary from ours. If you have purchased your product from one of our retailers then please contact them directly. 
If we can be of any further assistance please do not hesitate to contact us. We will be happy to help.